Quality Associate – Pharmaceuticals (The position has been filled)
Australia, Victoria
Full Time
  • Join a Growing Multinational Pharmaceutical Company
  • Friendly and Supportive Work Environment
  • Competitive Salary Based on Experience



Our client is the largest manufacturer of pharmaceuticals and complementary medicines in Australia – providing manufacturing and technical services to leading multinational pharmaceutical companies.

Committed to providing quality, efficiency and value for their customers, their GMP licensed manufacturing facilities in Victoria and New South Wales utilise a broad range of production technologies and a large tool kit to solve problems and/or improve products. Their contract manufacturing services offer the full range of pharmaceutical production and support services including liquids, creams and ointments, solid dose and packaging.



The Quality Associate role is a permanent full-time position based in the SE suburbs of Melbourne.

Reporting to the Validation Manager of Quality Assurance, the primary responsibility is to manage the site’s consumer compliant program ensuring its ongoing compliance to the code of Good Manufacturing Practice (GMP). Other responsibilities will include generating system Risk Assessments and Periodic Product Quality Reviews as needed.



  • Ensuring that all products released for sale in Victoria are reviewed for compliance with regulatory requirements and with the market authorization
  • Investigating customer complaints and ensuring they are closed out in accordance with approved procedures
  • Making informed decisions in the management of the consumer compliant program; you’ll need to seek information, isolate issues, hear all points of view, analyse data, prioritise, document and escalate, where required
  • Meeting agreed time frames with internal and external customers with a ‘can do attitude’ and the courage to enter unfamiliar territories such as the factory floor and senior management settings
  • Communicating effectively to a wide variety of stakeholders from QA Release, Contracts, Production, the senior management team and external customers
  • The ability to be flexible with changing priorities; to persevere and have a tenacity to complete assigned tasks and help guide process improvements within a large organisation



To be successful in your application, you will need to meet the following requirements:

  • A Degree or higher in Science, Biotechnology, Pharmacy or similar
  • Minimum 5 years’ experience in the pharmaceutical industry, preferably in a Quality Assurance / Compliance role with a sound understanding of GMP Principles
  • Proficient skills in Microsoft platforms such as Word, Excel, PowerPoint, BPCS and EtQ skills would be highly regarded
  • Well-developed problem solving skills and an ability to engage with stakeholders to develop the best outcome for the customer and business
  • An ability to work well under pressure and prioritise tasks
  • Excellent verbal and written communication skills as you will need to present information to groups of people
  • A proactive approach to quality system improvement and management through continuous improvement methodologies



Please click the ‘Apply Now’ button to submit your application. Please ensure you attach a Resume and Cover Letter in Word Format addressing the full selection criteria.

If you would like to know more about this unique opportunity please call Helen at CS Executive Group Incorporating ChemSkill on 03 9516 0100. After hours you can call 0438 620 434.



We would like to thank you for taking the time to apply for this role. Unfortunately, due to the large volume of applications we receive daily, we cannot contact all candidates. Please note, however, if you are not successful on this occasion, your resume will remain on our database and you may be contacted for other similar roles.