Laboratory Manager – NATA Accredited Consulting Laboratory (The position has been filled)
Australia, Queensland
Full Time
  • Rare Opportunity for an experienced Laboratory Manager to join growing Industry leader
  • Leverage upon your experience of NATA accreditation requirements to maintain the laboratory’s high quality of work
  • Melbourne based role within modern facilities, onsite parking and friendly, supportive work environment



Our client is a manufacturer with its own NATA accredited laboratory and a history spanning more than 80 years. Headquartered in Melbourne, and with offices around Australia and New Zealand, the company’s laboratory derives its income from servicing both internal and external clients. A combination of strong innovative products, customized services and technical expertise have seen the company experience continued growth.

With modern facilities, state of the art equipment and a group of Executive Managers that provide a caring and supportive work environment, our client offers its employees many unique benefits.



Melbourne Based Role – Relocation on Offer for the Right Candidate

Due to internal movement, our client requires a strong and supportive Manager to oversee their NATA accredited laboratory which is based in Melbourne, Victoria. The successful candidate will ensure the company continues to provide excellent service to all its clients, both internal and external.

To be shortlisted, you must have experience leading the operations of a commercial, NATA accredited laboratory. You will be a people manager with excellent interpersonal skills necessary to integrate with an existing team of technical staff. The ability to liaise with colleagues in other branches of the company and with all clients is paramount.

Some of the main duties associated with this role include:

  • Providing leadership to the laboratory through direct management of its staff, which will include affording mentorship and guidance necessary to support their ongoing professional development
  • Ensuring the quality of the laboratory’s calibration and testing activities are maintained at a high level as required by NATA
  • Liaising with the company’s management and colleagues within the laboratory to optimise the operational efficiency of its capabilities, balancing demands of internal and external customers
  • Establish and maintain trustworthy and long-lasting customer relations by providing technical assistance
  • Lead by example by using and promoting all applicable company policies and procedures with regard to personal conduct and HSE standards
  • Provide constructive feedback to your technical team – stimulate and mentor to ensure all members perform to the best of their abilities



To be successful in your application, you must meet the following criteria:

  • Strong working knowledge of compliance with ISO/IEC 17025 (NATA) accreditation requirements
  • Excellent managerial skills to provide continued support to a motivated group of professional technical staff, whilst improving communication channels between operational areas.
  • Excellent communication and interpersonal skills to liaise effectively across all levels of the organization
  • Tertiary qualifications in an engineering/scientific/technical discipline will be highly regarded but not essential
  •  Proven track record of operating within a high-throughput environment whilst adhering to all relevant quality system requirements appropriate for meeting the customer’s needs
  • Demonstrated ability to build effective relationships internally and externally
  • Competency to interpret and validate results presented within a test or calibration report will be highly regarded, especially the ability to do so at a level deemed appropriate for a signatory
  • Excellent stakeholder management, communication and negotiation skills
  • Experience with the timely resolution of technically complex problems that may arise
  • Strong analytical, strategic thinking and influencing skills
  • Proven track record of maintaining customer relationships
  • Excellent time management skills and the ability to work autonomously and as an integral part of an extended team
  • To be considered you must have permanent working rights in Australia or hold a relevant working visa.



To apply, please click the “Apply Now” button to send CS Executive Group a copy of your tailored resume and a cover letter that addresses the above selection criteria.

Should you wish to have a confidential discussion about this role, please contact us using one of the following telephone numbers:

During office hours—Dial 03 9516 0100 and ask to speak with Daniel or Helen. At your convenience—Call or SMS Daniel on 0415 573 220 or Helen on 0438 620 434



We thank you in advance for taking the time to apply for this role.

Given we receive numerous applications every day, CS Executive Group can only respond to candidates who are being considered for shortlisting. However, should you not receive any follow-up communication from one of our team, please note your contact details and the submitted resume are retained on our ‘Talent Pool’ database allowing our consideration of you in the future when suitable roles arise.