Our client is a leading supplier of value added ingredients to Australia and New Zealand’s Food Industries and are firm believers in providing solutions to their customers. They represent a portfolio of companies in the A&NZ market, and the additional value they provide is from both strong technical expertise and their investment in laboratory scale development. This enables them to be true partners with their customers.
Due to the continued growth of the business, they are now seeking an additional person to assist their customer service team with office administration, logistics and customer support. Additionally the person in this role will also partner with Sales Managers to assist them in achieving customer satisfaction. A clear career development pathway will occur as the business continues to grow and additional responsibilities will be awarded.
Are you career driven and ready to take the next step? Use your winning personality in this multitasking role!
This multitasking role will provide support to different departments of the company. You will work closely with logistics departments both inbound and outbound, contract warehouses and you will be in charge of maintaining the office stationery, fielding phone calls, and greeting visitors as necessary.
The person in this role will also ensure that all customer orders are followed up efficiently with impeccable customer service. You will liaise with customers and Sales Managers to help solve non-conformance issues or special requirements. You will be responsible for updating and maintaining supplier’s and customer’s price lists and raising new purchase orders.
The ideal candidate will demonstrate a working knowledge of manufacturing and experience in business processes.
To be successful in your application, you will have more than two years of experience in customer service within manufacturing environment. You will have a strong commitment to service, by respecting the customer’s needs and determining options to provide solutions.
You need to be proactive and quick learner to progress in this fast working environment. You also need to be a process driven and organised team player with customer service software/s experience.
To be short-listed for this exciting opportunity you will need to meet the following criteria:
To be considered for this role please apply at your earliest convenience by using the ‘Apply Now’ button below. Please include your updated resume with a covering letter in Word Format to CS Executive. For a confidential discussion about this role, please call Jo on 03 9516 0100.
We would like to thank you for taking the time to apply for this role. Unfortunately, due to the large volume of candidates we receive on a daily basis, we can only contact those with suitable qualifications and experience. Please note, however, you are welcome to call our Recruiters to discuss your application. If unsuccessful, your resume will remain on our database and will be considered for future suitable roles.