Good remuneration including company car and parking
About CS Executive Group
We are in it to change lives, providing service excellence in recruitment, regulatory consulting and technical training since 1988.
Our dedication to providing reliable, responsible and detail-focused services to clients, job seekers, specialists and affiliated organisations keeps getting better.
When we partner with clients and candidates, we understand the amazing journey that both the organisation and the individual we bring together will embark on.
The power of what we do not only helps organisations improve their workforce and culture, but helps change the lives of those who are ready to take the step towards finding the career of their dreams.
Be the Face of the Business
Based in Melbourne, make your mark in an established growing B2B service business and strong team environment with a drive for service satisfaction. The role presents an exciting challenge for a Determined, Technically and Commercially astute professional with ownership of their performance at managing a diverse industry portfolio and customer base.
Key duties of the role include:
In conjunction with the Recruitment and Client Service Team, provide solution based support and advice to customers and candidates
Work with other members of the company to facilitate all aspects of customer service.
Monitor, review, report and act on customer feedback, activities and performance.
Increase customer base and volumes across STEM markets through targeted sales and marketing activities.
Marketing the business, especially on Social Media platforms, website and liaise with SEO provider to improving ratings.
Attend appropriate trade and networking events to help promote CS Executive.
Maintain current knowledge of market developments and accurately assess the opportunities including maintaining a project pipeline.
Provide regular relevant management updates through various methods including reports, customer updates and meetings.
Support and be actively engaged in the implementation and continuous improvement of company programs as outlined by management.
Comply with all safe working practices and company values and policies.
To be considered for this role, applicants will need to substantiate how they meet the following criteria:
Tertiary education in Science, Engineering, Business, Marketing (or similar) is required
Minimum 5 years’ experience in a suitable client facing role
Demonstrated success in sales and exposure to corporate clients in the industry
Strong social media experience with LinkedIn, Facebook or equivalent
A proven capability to project manage
Commercially and customer driven problem solving
In addition to taking ownership of your own day-to-day workload and responsibilities for project management, you must be willing to work collaboratively and share your knowledge within a supportive team environment
A very high level of technical, communication, and interpersonal skills, with excellent written, oral skills and computer literacy
Ability to undertake occasional travel and availability to attend industry trade and networking events after hours and/or weekends
You must hold a full driving license
To have a confidential discussion about this role please call Helen on 0438 620 434 or Peter on 0413 602 758.
To apply, click the “Apply for this job” button to submit your resume and also a brief covering letter addressing the above selection criteria.
CS Executive Group would like to thank you in advance for taking the time to apply for this role. Unfortunately, due to the large volume of correspondence our recruitment team receives on a daily basis, we genuinely cannot respond to each application—only those applicants being considered for shortlisting as candidates are contacted.